It's hard to find a professional salesperson who hasn't been trained to within an inch of their lives on their products' features, advantages & benefits, and on the tools and techniques of professional selling. 

And still the reality is that research shows that 20% of all salespeople are 'bottom performers', 68% are 'average performers', and just 20% are 'top performers' those salespeople who sell dramatically more than anyone else - our 'sales stars'. 

The difference is not product knowledge or sales technique, but the ability to manage themselves and relate effectively to others: their Emotional Intelligence.

Without Emotional Intelligence salespeople struggle to establish rapport with prospects and clients, manage stress effectively, and stay motivated in tougher times. 

This first class identifies the reasons emotionally intelligent salespeople sell more, and sets the scene for the following three classes.

In the first class, you'll be offered the opportunity to complete a Genos Emotional Intelligence assessment at no cost (normally $US300)- this report will identify your Emotional Intelligence strengths and development areas as seen through the eyes of those that know you well. This a great starting point so you know exactly where to focus your attention for the rest of the programme. 

In session two, you'll be taken through your personalised report in detail, and you'll identify the areas that would hold you back from being a top-performing salesperson. 

Deiric will guide you to create a personalised development plan for those of your EI skills that need particular attention - and you'll focus upon developing those areas in the last two sessions.  

The two core foundational skills underpinning the success of emotionally intelligent salespeople are Self-Awareness and Awareness of Others.

Self-Awareness is the ability to recognise one's own emotional reaction to what's going on in the sales environment - how it's affecting your behaviour, what you say, and the decisions you make; while Awareness of Others is the ability to notice how those around you are responding to their interactions with you - how it's affecting their behaviour, what they say, and the decisions they make. 

This class will get you started on development of these key skills with a core mindfulness practice. 

In the US, selling causes so much burnout that the annual turnover rate amongst salespeople is about 27% - twice as high as the workforce in general. It's safe to assume it's pretty much the same everywhere else. 

No other profession demands so much - every day salespeople are told 'no!' and are knocked back as the try to drive their case with clients, whilst all the time having to deal with the time-based pressure of sales quotas. 

A critical differentiator of effective and successful slespeople is the ability to effctively manage the impact these highly emotional events have on their stress levels - whilst remaining healthy and motivated.

Self-Management is all about managing your mood and emotions so that stress levels remain manageable - especially when under the pressure of the challenging or difficult emotions created by the so called 'normal' pressures of a salesperson's life. 

This class will introduce mindfulness practices and other resilience strategies to help salespeople bounce back from the inevitable disappointments and setbacks that are so much a part of this most challenging of professions.