A decade of research published in Harvard Business Review demonstrates clearly that the emotional culture of an organisation impacts financial performance, absenteeism, teamwork, burnout and employee satisfaction.
Similarly solid research from other sources shows that Emotional Culture directly impacts productivity, performance, creativity, commitment, employee turnover and engagement.
It’s intuitive - the research shows exactly what you’d expect it to show: positive emotions drive positive outcomes on all
of these measures, and negative emotions drive negative outcomes – creating angry, fearful, and sad cultures that persistently underperform.
Leaders may understand the need to manage the emotional climate, but our experience suggests that most have had no training or coaching in how to do so in the real world.
This highly interactive and hands-on half-day workshop will equip coaches with the skills & knowledge they need to help organisations to manage their Emotional Culture effectively.
Understand all of the latest and most credible research that shows just how critical it is to manage your Emotional Culture.
We'll share only the most solid research on the benefits of getting your emotional climate right - and the huge impacts of getting it wrong.
Using a unique interactive exercise you'll experience how Emotional Culture impacts your personal engagement and productivity daily.
You'll see how Emotional Culture has coloured your experience throughout your working life - even if you were unaware of it.
You'll learn a quick and easy approach to measuring & managing Emotional Culture using a unique tool: 'The Emotional Culture Index'.
During the workshop we'll pretend that those attending are from a single organisation, and you'll see us analyse the Emotional Culture of this fictional company, in real time, from your inputs.
Before the program you will complete a personalised Genos Emotional Intelligence assessment. During the program you'll see how an one's own EI contributes to the emotional culture of an organisation.
During the program you will also experience hands-on exercises, tools and techniques that can used to improve key emotional intelligence skills including Self-Awareness, Empathy, Resilience and Positive Influence – the factors that directly drive Emotional Culture, and the way people feel.
Dr. Ben Palmer is Founder & CEO of Genos International, an award-winning global leader in the provision of Emotional Intelligence assessment and development offerings. Highly publicised on the topic, Ben is widely considered an authority on Emotional Intelligence, specifically as applied to organisational development for bottom-line performance.
Deiric McCann is Head of International for Genos International, and author of Leadership Charisma and several other books that emphasise the critical role of engaging people to achieve business success.
"...the Emotional Intelligence webinar was the best they had attended from ICF...the presenter had really thought about the content and timing...and came with a sense of providing value rather than selling something"
Davia McMillan, ICF President, Victoria Australia
"I loved the genuine and authentic approach ... has been particularly useful with clients and friends this week.
I can feel my coaching passion being re-ignited"
Rachel Barford, Coach, UK
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